Traffic Management Unit

New York ARTCC

Traffic Management Unit

Rev. 6 — Revised: 2024-11-19

Area at a glance

Purpose

This order prescribes the procedures to be utilized by personnel providing traffic flow management services at ZNY and N90.

Distribution

This order is distributed to all ZNY and vATCSCC personnel.

Cancellation

ZNY Order 7210.23C, Traffic Flow Management Standard Operating Procedures, dated October 26, 2017, and all unincorporated changes to it are canceled.

Procedureal Deviations

Exceptional or unusual requirements may dictate procedural deviations or supplementary procedures to this order. A situation may arise that is not adequately covered herein; in such an event use good judgment to adequately resolve the problem.

Operations

This document describes how traffic management can be implemented for ZNY when sufficient staffing exists to support TMU functions. This document includes highly detailed information as to who is responsible for what, how TMIs are implemented, and how ZNY is able to manage traffic management constraints. It does not serve as operational documentation, but instead gives insight into the numerous things TMU personnel should be aware of when running ZNY operations from a traffic management perspective.

Operational Positions

Position	Callsign	Combined at	Voice Channel
ZNY STMC	NY_TM_CTR	Primary	ZNY_TU
ZNY Enroute Coordinator	NY_EC_CTR	NY_TM_CTR (STMC)	ZNY_EC
ZNY Arrival Coordinator	NY_AC_CTR	NY_EC_CTR	ZNY_AC (ZNY_A1 when ABE_DEL is active)
ZNY Departure Coordinator	NY_DC_CTR	NY_EC_CTR	ZNY_DC (ZNY_D1 when UNV_TWR is active)
ZNY Weather Coordinator	NY_WX_CTR	NY_TM_CTR (STMC)	ZNY_WX
ZNY Military/Security Coordinator	NY_MS_CTR	NY_TM_CTR (STMC)	ZNY_MS
ZNY Departure Director	NY_DD_CTR	NY_DC_CTR	ZNY_DD (ZNY_DR when UNV_GND is active)
ZNY Departure Complex (57)	NY_57_CTR	Primary PIT > NY_DC_CTR	ZNY_57
ZNY Departure Complex (59)	NY_59_CTR	Position 57	ZNY_59
ZNY Departure Complex (60)	NY_60_CTR	Secondary PIT > Position 57	ZNY_60
ZNY Departure Complex (62)	NY_62_CTR	Position 60	ZNY_62
ZNY Departure Complex (64)	NY_64_CTR	Position 57	ZNY_64

Position	Callsign	Combined at	Voice Channel
N90 STMC	NY_TMU_APP	NY_TMU_CTR	ZNY_N9
N90 Arrival Coordinator	NY_ARR_APP	NY_TMU_APP	ZNY_NA
N90 Depature Coordinator	NY_TMU_DEP	NY_TMU_APP	ZNY_ND
N90 NAS Coordinator	NY_NAS_APP	NY_TMU_APP	ZNY_NN
N90 TBFM Coordinator	NY_TBM_APP	NY_ARR_APP	ZNY_TB

Position	Callsign	Line Name	IA Code [Type]
LaGuardia Coordinator	LGA_COR	L-T-COR	122 [OVR]
LaGuardia Flight Data	LGA_FD	L-T-F/D	123 [SHOUT]
LaGuardia Sequencer	LGA_SEQ	L-TSEQ	128 [SHOUT]
LaGuardia Tower Supervisor	LGA_TS	L-T-T/S	129 [SHOUT]
Westchester Coordinator	HPN_COR	H-T-F/D	140 [SHOUT]
Westchester Flight Data	HPN_FD	H-T-F/D	141 [SHOUT]
DXR/POU Line		DXR-684	684 [SHOUT]
Kennedy Tower Supervisor	JFK-TS	C-CRT	220 [OVR]
Kennedy Coordinator	JFK-COR	J-T-COR	213 [OVR]
Kennedy Tower Supervisor Primary	JFK-TS	C-CRT	220 [OVR]
Kennedy Flight Data	JFK-FD	J-T-F/D	223 [SHOUT]
Kennedy Tower Supervisor Secondary	JFK-T2	J-T-TS	223 [SHOUT]
Farmingdale Shout Line		FRG-235	235 [SHOUT]
Islip Coordinator	ISP-COR	I-T-COR	879 [SHOUT]
Islip Flight Data	ISP-FD	I-T-F/D	877 [SHOUT]
Islip Tower Supervisor	ISP-TS	LIT-T/S	878 [SHOUT]
Suffolk Shout Line		FOK-860	860 [SHOUT]
BDR/DXR/HVN/OXC/B-FSS Shout Line		BDR-766	766 [SHOUT]
BDR/HVN/OXC Tower Common Line		HVN-821	821 [SHOUT]
East Hampton Shout Line		378	378 [SHOUT]
Newark Coordinator Primary	EWR_COR	E-T-COR	424 [SHOUT]
Newark Coordinator Secondary	EWR_CO2	E-T-CO2	423 [SHOUT]
Newark Flight Data	EWR_FD	E-T-FD	425 [SHOUT]
Newark Tower Supervisor Primary	EWR_TS	E-T-T/S	427 [SHOUT]
Newark Tower Supervisor Secondary	EWR_T2	E-T-TS2	427 [SHOUT]
Teterboro Local/Coordinator	TEB_COR	TEB-801	801 [SHOUT]
Teterboro Flight Data	TEB_FD	TEB-638	638 [SHOUT]
CDW/MMU Tower Common Line		CDR-048	048 [SHOUT]

Organizational Responsibilities

ZNY TMU

Supervisory Traffic Management Coordinator

• Authorize and maintain daily traffic management responsibilities and all administrative duties associated with TM personnel.
• Function as Traffic Management Controller-in-Charge (TMCIC) when designated as such by the Air Traffic Manager (ATM).
• Participate in all planning telcons for the development of the Operations Plan and status of the airspace.
• Keep the Operations Manager in Charge (OMIC), Front Line Manager (FLM), or Controller-in-Charge (CIC) informed of any actions that have a significant impact on operations.
• Provide oversight and monitoring of all Traffic Management Coordinator (TMC) positions.
• Monitor and delegate participation, as necessary, all required hotlines.
• Assume the responsibilities of any traffic management positions which remain unstaffed.

Traffic Management Coordinator

• Evaluate proposed TMIs to ensure appropriateness.
• Develop, implement, monitor, and analyze facility specific TMIs.
• Periodically analyze and review TM procedures to ensure effectiveness and adherence to TMIs.
• Adjust or cancel TMIs promptly when no longer needed.

TMS

Enroute- Under general supervision of the STMC:

• Perform pre-duty familiarization to acquire an acceptable level of situational awareness and to establish an idea of potential constraints on the system.
• Advise all necessary areas of pertinent operational information.
• Coordinate all vATCSCC Playbook, SWAP, advisory, and Ad Hoc reroutes and if necessary, forward them to the Departure Director.
• Manage flows of traffic that traverse the facility.
• Monitor and mitigate sector capacity.
• Monitor the Diversion Recovery Tool (DRT) when necessary.
• Provide enroute spacing for departing aircraft into overhead flow.
• Ensure TMIs are operating effectively or coordinate TMI issues with relevant controllers and the STMC.
• Log all TMU actions in NTML.

Arrival - This specialist manages arrival flows into the New York Metro Airports (JFK, LGA, EWR), PHL, and DC Metro (BWI, DCA, IAD).

• Perform pre-duty familiarization to acquire an acceptable level of situational awareness and to establish an idea of potential constraints on arrival flows.
• Analyze the arrival traffic flow, demand, capacity, runway configuration, overflow capabilities, and weather information. The specialist should notify the STMC whenever s/he believes there is potential for arrival impacts.
• Implement arrival flow TMIs to reduce arrival delays on users without exceeding sector capacity.
• Advised affected operational areas of time based metering including the arrival airport and metering period.
• Monitor all appropriate traffic management tools as necessary in managing arrival flows.
• Log all TMU actions in NTML.

Departure - This specialist manages departure flows from designated ZNY airports and PHL.

• Perform pre-duty familiarization to acquire an acceptable level of situational awareness and to establish an idea of potential constraints on departure flows.
• Analyze the departure traffic flow, demand, NAVAID usability, weather conditions, airport conditions, and delays.
• Reroute traffic via alternate routes through designated sectors or centers as necessary and advise area managers (FLMs/CICs) of reroutes affecting their airspace.
• Inform the STMC of TMIs.
• Disseminate reroutes to the Departure Complex positions.
• Coordinate with towers/N90/PHL TRACONs concerning fix balancing and reroutes.
• Ensure throughput – balance arrivals and departures.
• Initiate departure restrictions to manage sector volume and forward this information with the Enroute Coordinator.
• Assist the Departure Complex with vATCSCC reroutes and Severe Weather Avoidance Plan (SWAP) implementation.
• Monitor and ensure compliance with all TMIs, especially reroutes.
• Log all TMU actions in NTML.

Military/Security - This specialist manages all military, special operations, and security initiatives in ZNY, ZWY, and other facilities.

• Coordinate all Special Use Airspace.
• Update the SUA Status Page.
• Control sensitive and classified information.
• Responsible for Mission Support.

New York Center operates up to five (5) manual departure positions in a centralized Departure Complex (also known as The Pit). The Complex is overseen by the Departure Director (DD [TMC]) and issues clearances for traffic departing all New York and Philadelphia metro airports. Due to the proximity of high density airports and the commonality of route fixes, the centralization of the Complex provides the Departure Director with advance warning of route or fix saturation. Judicious and timely reroutes are employed to mitigate or avoid bottlenecks, eliminating or reducing departure delays. During periods of high airspace complexity or severe airspace constraint, the Complex is invaluable in rerouting aircraft.

Sector 57 [Show]

• Sector 57 issues amended routings to Philadelphia (PHL), McGuire (WRI), and satellites.
• When directed, issue alternate route clearances for aircraft departing PHL/WRI and satellites.
• Monitor all systems for routing errors and proactively issue correct route clearances.

NOTE: This is the primary Departure Complex position.

Sector 59 [Show]

• Sector 59 issues amended routings to Kennedy (JFK), Islip (ISP), and satellites.
• When directed, issue alternate route clearances for aircraft departing JFK/ISP and satellites.
• N90 will accept ISP and ISP Satellite departures via the following routes, in addition to those routes depicted in the ZNY/N90 LOA:
  • GREKI, BDR, MERIT
  • BEADS, SARDI
• All other routes must be pre-coordinated with and approved by the N90 STMC, N90 Operations Manager, or his/her representative.
• Monitor all systems for routing errors and proactively issue correct route clearances.

Notes

• SIDs that are VECTOR or PILOT NAV require users file from the airport direct to the first fix, for all departure fixes.
• This position combines at position 57.

OXC Waterbury-Oxford Procedures

• Amend routings in accordance with ZNY Preferred Routes -- i.e., if a proposed flight plan requires a reroute over a North gate fix, amend the route accordingly. After this, your responsibility is complete.
• It is the tower's responsibility to amend the flight plan and ensure the correct routing to the pilot.

Sector 60 [Show]

• Sector 60 issues amended routings to Newark (EWR), Teterboro (TEB), and satellites.
• When directed, issue alternate route clearances for aircraft departing EWR/TEB.
• Monitor all systems for routing errors and proactively issue correct route clearances.

Notes

• SIDs that are VECTOR or PILOT NAV require users file from the airport direct to the first fix, for all departure fixes.
• This is a second normal position during the day (the other being position 57) but combines at position 57 at night.

Sector 62 [Show]

• Sector 62 issues amended routings to LaGuardia (LGA) and Westchester (HPN).
• When directed, issue alternate route clearances for aircraft departing LGA/HPN.
• Monitor all systems for routing errors and proactively issue correct route clearances.

Notes

• SIDs that are VECTOR or PILOT NAV require users file from the airport direct to the first fix, for all departure fixes.
• This position combines at position 60 during the day and position 57 at night.

Sector 64 [Show]

• Sector 64 issues amended routings to Teterboro (TEB), Westchester (HPN), and Newark (EWR) satellites.
• When directed, issue alternate route clearances for aircraft departing satellites.
• Monitor all systems for routing errors and proactively issue correct route clearances.

Notes

• SIDs that are VECTOR or PILOT NAV require users file from the airport direct to the first fix, for all departure fixes.
• This position combines at position 57.

N90 TMU

Supervisory Traffic Management Coordinator

• Maintain continuous awareness of traffic demands and TMIs.
• Establish N90 Airports’ Arrival Rates (AAR) and Departure Rates (ADR).
• Direct and support TMCs in resolving conflict.
• Report equipment issues to the OMIC.
• Provide an overview of anticipated demand, impacts, TMIs, and weather at all operational briefings.
• Participate in the Strategic Planning Telcon (SPT) as required.
• Log all TMU actions in NTML.

Traffic Management Coordinator

Work under the general supervision of the N90 STMC.

Keep the STMC informed of the current and projected demand, TMIs, runway changes, and delays.

Notify the STMC when delays reach +15 minutes, and every 15-minute increment thereafter.

Maintain a record of traffic management actions.

Balance arrival and tower enroute flows through coordination with appropriate ARTCC TMUs and adjoining facilities to ensure that demand does not exceed system capacity.

Coordinate with towers and TRACONs to establish the AAR and assist the ARTCC and adjacent facilities in developing strategies to achieve the AAR.

Oversee departure fix balancing to ensure sector efficiency into downstream facilities' airspace.

NOTE The appropriate ARTCC shall be the focal point and mediator between terminal facilities. Further, N90 is uniquely situated between three ARTCCs, thus N90 should coordinate directly with the vATCSCC who will then conference the appropriate ARTCCs. In the case that the appropriate ARTCC TMU is unable to resolve a dispute, vATCSCC has the final decision-making authority.

TMAC

Arrival Coordinator
This position is responsible for ensuring smooth, orderly, and effective flows can be safely maintained for traffic arriving at N90 airports.

• Work under the general supervision of the N90 STMC.
• Analyze demand, airport capacity, runway configurations, overflow capabilities, and operational conflicts * to determine the need for arrival TMIs.
• Keep the STMC advised of all actions initiated to manage arrival aircraft and any arrival delays.
• Balance delays among centers when in a holding situation.
• Receive and disseminate any weather information affecting arrival routes.
• Assist Area FLMs with volume or traffic related issues.
• Log all TMU actions in NTML.

TMDC

Departure Coordinator
This position is responsible for ensuring smooth, orderly, and effective flows can be safely maintained for traffic departing N90 airports.

• Work under the general supervision of the N90 STMC.
• Monitor departure flows, weather conditions, NAVAID usability, and anticipated traffic demand to mitigate * or avoid situations that could cause sector saturation or departure delays.
• Advise STMCs of all applicable restrictions.
• Inform affected areas when SWAP routes are in effect and their valid period.
• Log all TMU actions in NTML.

TBFM

TBFM Coordinator
This position is responsible for regulating the flow of traffic into N90 airports using Time Based Metering (TBM).

• Work under the general supervision of the N90 STMC.
• Communicate metering start/stop information to the N90 STMC, ZNY STMC, vATCSCC, and areas/facilities.
• Continually analyze the arrival flow, demand, current runway acceptance rates, airport capacity, pending * runway changes, and airport weather conditions.
• Coordinate with the N90 STMC to initiate fix balancing to eliminate sector and/or fix overloading.
• Advise/ensure ZBW, ZNY, and ZDC are monitoring and maintaining metering lists when active.
• Advise the N90 STMC when delays reach or are expected to reach 15 minutes and increase/decrease in 15-minute increments.
• Use TMA arrival timelines to determine release times for internal departures to the metered airports.
• Monitor TMA timelines and advise adjacent facilities or the N90 STMC of non-compliance meeting TBM times.
• Log all TMA actions in NTML.

General

Line of Authority

• Rather than having an additional Traffic Management Officer (TMO) position to manage and direct the ZNY and N90 TMUs, the STMC assumes those responsibilities. Due to the unique setup of N90, it is treated as its own facility with an operational TMU. Likewise, ZNY has its own TMU, both of which interface with the vATCSCC. When traffic management related issues cannot be resolved by appropriate administrators, vATCSCC has final decision-making authority.
• In the absence of the STMC, the position may be delegated or fulfilled by the Events Coordinator, Air Traffic Manager (ATM), Deputy Air Traffic Manager (DATM), or otherwise delegated official. In the absence of all members and any potential delegate to the position, vATCSCC will assume traffic management responsibilities until no longer needed or until the appropriate roles can be filled.

Traffic Management Training

Traffic management training may be accomplished via appropriate facility procedure or through a combination of facility-specific training and vATCSCC coursework. All certifications remain the sole responsibility of the traffic manager’s home facility.

Inter-facility Communication

• At all times, utilize to the extent practical, collaborative decision making techniques.
• Maintain constant situational awareness and utilize all tools and resources available to you.

Intra-facility Communication

New York Area Hotline

• Phone Numbers and Resources:
  • vATCSCC Discord Link
  • vATCSCC Ad Hoc Hotline
  • (646) 307-1990 (DCC join.me Dial-in Conference)
• The objective of the Hotline is to provide rapid communications between air traffic facilities, customers, and other aviation interests when complex air traffic and airspace issues are being managed. Hotlines allow many participants the capability to problem-solve complicated issues and reduce the amount of coordination needed to implement collaborated strategies.
• The STMC must initiate and participate in telcons and Hotlines with facilities and customers, as necessary, to obtain input and to provide operational information, as well as to manage other significant events affecting airspace.
• Advise neighboring facilities if an operational Hotline is requested or active.
• The Hotline will be used to communicate:
  • Airport and airspace capacity issues
  • Constraint/capacity mitigation strategies
  • Route availability information and route alternatives
  • Weather information
  • Equipment Outages
  • Customer preferences for initiatives and alternatives
  • Special circumstances, contingency requirements, and emergency events
• All required coordination and information sharing necessary regarding the event.
• All parties must leave their microphones muted while not speaking and identify themselves using proper interphone format when conversing.
• Coordination that can be accomplished quickly and precisely with all parties. If an item requires extensive coordination, other communication sources may be used.

Operations Plan

The following is an Operational Planning Checklist and includes all the areas that must be covered in an OP:

• Review the current weather constraints
• Review pertinent facility topics
• Input from the Areas
  • Staffing
  • Sector Combination
  • Anticipated Initiatives
  • Equipment Outages
  • Anticipated Traffic Volume
  • Constraints/Other
• Input from Approaches and Towers
  • Current Configuration and AAR
  • Anticipated Configuration and AAR
  • Other
• Miscellaneous
  • Special Events
  • Diversions
• Current Traffic Management Initiatives
  • Specify Terminal constraints at facilities where delays are expected to be 15 minutes or greater
  • Enroute constraints when expanded miles-in-trail, deviations, and tactical reroutes may be required
  • Internal and external TMIs
  • Route closure/reroute information
• Anticipated Traffic Management Initiatives
  • Alternatives
  • Triggers Needed
  • Exit Strategy Needed